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Effective: October 22, 2026•v2.3
Terms & Governance

Terms of Service

These Terms of Service govern your access to and use of Semiora's high-performance scheduling infrastructure, team collaboration features, and developer APIs.

1. Agreement & Acceptance

Welcome to Semiora. These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you") and Semiora Cloud Inc. ("Semiora", "we", "us").

By creating an account, accessing our applications, embedding booking widgets, or scheduling meetings through our booking links, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you possess the authority to bind that entity.

2. Description of the Service

Semiora provides high-performance scheduling infrastructure, personal and team booking links, multi-channel automated workflows, round-robin lead distribution, calendar synchronization, and embedded scheduling primitives.

You may connect third-party integrations (such as Google Calendar, Microsoft Outlook, Zoom, or Slack) to enhance your scheduling workflows. Your use of third-party platforms remains subject to those providers' respective terms.

3. User Accounts & Security

You are responsible for maintaining the confidentiality of your account credentials and for all actions that occur under your account. You agree to provide accurate, current, and complete registration details and to promptly update your information when changes occur.

You must be at least 16 years of age (or the minimum legal age in your jurisdiction) to establish an account on Semiora.

4. System Rules & Acceptable Use Policy

To safeguard service availability, latency benchmarks, and platform integrity, you agree NOT to:

  • Transmit unsolicited automated messages, phishing links, or deceptive invitations through booking links.
  • Engage in illegal activities, harassment, copyright infringement, or defamation.
  • Probe, scan, or tamper with security vulnerabilities or attempt to bypass rate limits or edge firewalls.
  • Reverse-engineer, decompile, or extract proprietary platform source code or system data.
  • Launch denial-of-service (DoS) attacks, automated bot scraping, or introduce malicious payloads.
  • Create automated duplicate accounts to circumvent administrative suspensions or seat limits.

Violation of these rules empowers Semiora to immediately suspend, terminate, or block offending accounts and IP addresses without prior notice.

5. Billing, Subscriptions & Strict No-Refund Policy

Paid plans (such as Standard, Teams, and Organizations) are billed on a recurring prepaid basis (Monthly or Annual). You may cancel your subscription at any time from your billing dashboard; cancellation takes effect at the end of your current prepaid billing cycle.

Strict No-Refund Policy

Because all digital features, concurrency allocations, and cloud computing infrastructure are unlocked immediately upon checkout, all purchases, upgrades, renewals, and seat additions are strictly final and non-refundable. We do not provide prorated mid-cycle refunds. Please review our full Refund Policy.

Merchant of Record: All orders, card handling, and international tax remittances are managed securely by Paddle.com.

6. Data Ownership & Privacy

You retain full, exclusive ownership of your calendar content, attendee details, custom question submissions, and branding assets. Semiora claims no intellectual property ownership over customer data.

We will never sell, rent, trade, or monetize customer data. Personal data processing is governed strictly by our Privacy Policy and Data Processing Agreement.

7. Disclaimers & Warranties

The service is provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by applicable law, Semiora disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

In no event shall Semiora Cloud Inc., its directors, employees, or infrastructure suppliers be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of missed meetings, external calendar outages, or connectivity interruptions.

Our aggregate liability for all claims arising under these Terms shall not exceed the total fees paid by you to Semiora during the twelve (12) months preceding the incident.

9. Termination

You may terminate your account at any time via your account settings. Upon deletion, your right to access the service terminates immediately, and data is permanently expunged according to our retention policies.

Semiora may suspend or terminate your account if you breach these Terms, fail to pay subscription fees, or engage in abusive behavior threatening platform availability.

10. Contact & Legal Notices

Legal notices and inquiries regarding these Terms should be directed to:

Legal & Compliance: legal@semiora.app

Support: support@semiora.app

Operating Company: Semiora Cloud Inc.

Other Policies & Governance

Review our comprehensive platform agreements, refund rules, and data handling safeguards:

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